Friday, September 9, 2011

GoDaddy still violates ICANN policy--and still sleazy


It’s no secret that GoDaddy is a domain registrar and web hosting provider that uses sleazy marketing. It’s also no secret that they have come under attack for business practices that have angered many of their customers–myself included.
Recently I had deliberately allowed a domain to expire, since I no longer used it and it wasn’t worth maintaining for sentimental reasons. However, GoDaddy has a policy of spamming their customers incessantly with emails begging them to keep paying for the domain, and upsell the customer on even more services.
This continued even after the domain expired. If anything, the number of email messages trying to get me to buy back my lapsed domain increased. When I contacted support, they told me how to unsubscribe from emails; however, on the website it informs you that they are going to keep sending you more messages to buy back the domain for as long as it is associated with your customer account.
I had to actually delete the domain from my account, and even then I could not be sure that the messages would stop. Why? Because GoDaddy continually tries to upsell you on every single service.
I had been willing to overlook the bad reputation, since I had a handful of domains registered with them and never really needed to do anything special with them except renew them every year. But if you want to let one expire, the constant stream of emails to get you to reconsider, along with laundry lists of other services they want you to buy along with it, will simply not go away.
At this point I finally decided it was time to move my domains over to another registrar. One that didn’t use half-naked softcore porn actresses to jiggle in their Super Bowl commercials. One whose CEO doesn’t boast about how he killed an endangered, protected animal to pump up

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